Privacy Policy

Last Updated: 01.09.2026

1. Introduction

At Real GHG, we respect the privacy and confidentiality of our users and customers. This Privacy Policy explains how we collect, use, protect and manage information provided through the Real GHG website and GHG Accounting Platform.

2. Information We Collect

We may collect account and contact details, organisation and plant information, GHG activity data, supporting documents, and basic technical information required to operate and secure the platform.

3. How We Use Your Information

We use information to provide and manage the Real GHG platform, calculate and report GHG emissions, maintain records, provide support, improve platform performance and meet applicable legal or contractual requirements.

4. Data Ownership & Confidentiality

Your organisation retains ownership and control of the GHG data, operational information and documents uploaded to Real GHG. We do not sell or rent your personal or confidential business information. Access is limited to authorised users and personnel where required for service delivery or support.

5. Data Sharing & Security

Information may be shared only with authorised users, trusted service providers, consultants or verification bodies where required or authorised, or where legally required. We apply reasonable technical and organisational measures to protect data from unauthorised access, loss or misuse.

6. User Responsibility

Users are responsible for ensuring that information entered or uploaded is accurate, complete and authorised for use. The reliability of GHG results depends on the quality of the information provided.

7. Data Retention & Cookies

Information is retained as necessary to provide services, meet contractual or legal requirements and maintain records. RealGHG may use cookies and similar technologies for essential functionality, security and platform performance.

8. Policy Updates & Contact

This Privacy Policy may be updated periodically. For privacy-related questions or requests, please contact us through the Contact Us section of the RealGHG website.